A full explanation of how your personal data is collected, used, and protected on the 12b platform is clearly set out here in English.
How 12b Keeps Your Data Safe — A Quick Overview
All your personal and financial information is encrypted using SSL/TLS technology. No third party can read or intercept this data. Security is our top priority.
🛡️ High Security12b never sells your personal data to third parties. Your name, phone number, or financial information is never shared with any advertising company or data broker.
✅ GuaranteeEverything we collect and why is clearly stated in this policy — no hidden data collection, no covert tracking. You'll always know where your information goes.
🔍 TransparencyYou have the right to view, correct, and delete your data. Manage your information at any time through Account Settings or by contacting support.
👤 Your Personal RightsCookies on the 12b website are used solely to improve your experience. You can manage cookies through your browser settings. Non-essential cookies are not used.
🍪 Cookie ControlsWhen you close your account, your personal data will be permanently deleted within the designated timeframe. No information is retained beyond what is legally required.
🗑️ Data Deletion12b (12b.plus) is a trusted online betting platform in Bangladesh. We believe your personal data belongs to you, and protecting it is our primary responsibility. This Privacy Policy ("Policy") explains how 12b collects, uses, and safeguards your personal information.
This Privacy Policy applies to the 12b website, mobile app, and all associated services. By creating an account or using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
This policy has been developed in accordance with Bangladesh's applicable data protection laws and the internationally recognized GDPR framework. 12b's Privacy Policy is reviewed regularly and updated as needed.
12b only collects the information strictly necessary to deliver our services, maintain security, and meet legal obligations. Under our Privacy Policy, we collect three categories of data:
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Full Name | Identity Verification & Account Management | ✅ Yes |
| Mobile Number | OTP verification and communications | ✅ Yes |
| Email Address | Account Security & Notifications | ✅ Yes |
| Date of Birth | Age Verification (Confirming 18+) | ✅ Yes |
| National ID Card | KYC Verification | ⚠️ Required for Withdrawal |
When transacting via Mobile Pay, Nagad, or Rocket, your mobile number and transaction details are collected. Full card numbers or bank account details are never stored on 12b's servers.
12b only uses your data for the purposes listed below. Your information is never used for anything outside of this Privacy Policy.
Information may be disclosed when required by order of a regulatory authority or court. In such cases, we will provide only the minimum amount of data required by law.
12b employs industry-leading security measures to protect your privacy. Our security team monitors systems 24/7.
In the event of a data breach, 12b will notify affected members within 72 hours via email or SMS. We will take immediate steps to minimize harm and conduct a thorough investigation.
Cookies are small text files stored in your browser. In accordance with 12b's privacy policy, cookies are used solely to enhance your experience.
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working. For cookie management in Chrome, Firefox, or Safari, refer to the respective browser's help page.
Under 12b's Privacy Policy, you have full control over your personal data. Here's a quick summary of your rights:
To find out what information we hold about you, submit a request to our support team.
If any information is incorrect, you can update it through Account Settings or by contacting Support.
After account closure, data will be permanently deleted after the designated period.
You can opt out of marketing use of your data at any time.
You can request an export of your data in a standard, portable format.
In certain circumstances, you can request that processing of your data be temporarily suspended.
12b only retains your data for as long as necessary. Under our Privacy Policy, different types of data have specific retention periods.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Guidelines |
| Betting History | 3 Years | Dispute Resolution |
| Login Log | 1 Year | Security Monitoring |
| Cookie Data | Until session ends or a maximum of 1 year | Functionality |
| KYC Documents | 5 years after account closure | AML Compliance |
If you close your account, your personal data will be permanently deleted once the legal retention period expires. However, transaction and financial records must be kept for a set period due to legal obligations.
12b strictly refrains from providing services to anyone under the age of 18. In line with our Privacy Policy, we do not knowingly collect personal information from minors.
If your child has accidentally registered on 12b, please contact support@12b.plus immediately. We will close the account and delete all associated data.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. 12b's data protection team will review your request with the utmost priority.
General requests are responded to within 24–48 hours. Data deletion or export requests may take up to 30 days.
If we make any significant changes to this Privacy Policy, you will be notified in advance via your registered email or a platform notification. Continued use of our services after such changes constitutes your acceptance of the updated policy.
12b's strict privacy policy and security measures keep you protected at every step. Open an account today and enjoy the best betting experience in Bangladesh.
By registering, you agree to 12b's Privacy Policy and Terms & Conditions.